*Due to the special nature of our merchandise and manufacturer policies, there are no returns, refunds or exchanges. Every sale is a final sale. Orders cannot be canceled or changed once placed.
*A 60% deposit is required for any item we are ordering.
Deposits are non-refundable.
*Due to an increase in freight costs, there will be a minimal shipping charge of $10 added to all bridal invoices and $3.50 added to all bridesmaid invoices
*All gowns are ordered by size. Bust, waist and hip measurements are taken then compared to the manufacturer’s size chart. We must accommodate the largest measurement. Dresses may have a +/-1″ seam variation. Alterations are usually necessary. We only measure on the day you are ready to order. Bella You Bridal is not responsible for weight gain, weight loss, pregnancy or measurements called into our store. You are free to choose a size against the manufacturer’s recommended size; if you do so, remember all sales are final and orders cannot be exchanged or returned. It is easier to take a dress in, than to let it out.
*Balances on ordered items must be paid within 10 days of the item arriving in the store. After 10 days, a $2.00 per day storage fee will be added to the balance until the item is paid in full.
*Shipping dates given by the manufacturer are estimates. Dresses can run 2 to 6 weeks late, even on rush orders. Bella You Bridal cannot be held responsible for such delays.
*Due to varying dye lots, bridesmaid dress orders will not be placed until after the final bridesmaid has paid her deposit. All bridesmaids in the party are responsible for rush fees if deemed necessary due to late order.
*Alterations are done on Bridal Gowns at Bella You. Appointments are necessary to ensure Josephine is available. When you come to your fittings please bring with you all undergarments and shoes you will be wearing the day of the wedding to assure a proper fit. If these items are not brought to the fitting you will be asked to reschedule.
*If you are buying a dress off the rack a 50% deposit is also required and the dress must be paid in full within 30 days and/or before any alterations are done.
*Bella You Bridal is not responsible for any defects once the item leaves our shop.
*All Store Credits are valid through 12/31 of the Year you received Credit.
Unused Credit will be forfeited after 12/31.
*Abandoned merchandise will become property of Bella You. Items are considered abandoned when left at Bella You 10 days after the original wear date, all payments on abandoned merchandise will be forfeited.
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IF YOU HAVE ANY QUESTIONS, PLEASE DON’T HESITATE TO ASK!